Your Money is Safe Transparency is our priority. If you have made a pre-payment for a service that was cancelled according to our policy, your refund is guaranteed.
Refund Terms:
Full Refunds: If you cancel your booking before a rider is assigned or within the grace period, a 100% refund will be processed.
Partial Refunds: If a cancellation fee is applicable (as per our Cancellation Policy), the remaining balance will be refunded to you.
Refund Timelines: * App Wallet: Refunds to your app wallet are Instant.
Bank/Original Payment Method: It usually takes 5-7 business days for the amount to reflect in your account, depending on your bank's processing time.
Service Guarantee: If a repair is not possible after diagnosis, any advance payment for parts will be refunded, though a basic diagnostic/visiting fee may apply.
Contact Us: For any refund-related queries, you can reach out to our support team at care@moboapp.info or call us at 8059512302
